Level Up Casino KYC Verification Process
Level Up Casino runs an identity check (KYC) to confirm who you are, where you live, and that the payment method belongs to you. The casino requests KYC when you first withdraw, when your activity triggers security checks, or when your account details change.
- Identity (ID/Passport): Upload a clear photo or scan of a valid passport or national ID card. The file must show your full name, date of birth, document number, issue/expiry dates, and a readable photo. The casino may ask for a selfie (or short video) holding the document to confirm liveness and reduce stolen-ID use.
- Address proof: Provide a document dated within the last 90 days that shows your full name and residential address. Level Up Casino accepts a utility bill (electricity, water, gas), a bank statement, or an official government letter. Screenshots without your name/address or documents with a P.O. box only are rejected.
- Payment method: If you deposit by card, upload photos of the card showing your name and the last 4 digits. Hide the middle digits and the CVV. If you use an e-wallet, the casino asks for a screenshot or PDF from the wallet account page showing your name, email/ID, and the transaction history that includes the Level Up Casino deposit. The casino can request a bank statement line that matches the deposit if the payment record is unclear.
Verification time depends on document quality and queue length. Straightforward checks clear in 1โ24 hours; cases with mismatched details, blurred images, or missing pages take 24โ72 hours because the casino asks for re-uploads.
Once approved, Level Up Casino marks the account as verified and applies the same status to future withdrawals unless you change personal details, switch payment methods, or the casino runs a repeat check after a security flag.